Layby Terms and Conditions

Critical Hit is proud to offer layby at our physical store! Please be aware that laybys are not regularly available through our online store. Nonetheless, we are happy to see what we can do for out interstate and countryside customers.

All layby orders require a minimum 20% deposit and this deposit is non-returnable under any circumstances. Although, exceptional circumstances you may be able to transfer to other item(s) or order(s). Any amount that you have paid past the minimum deposit is eligible for store credit exchange.

We currently have a limit that you can only layby up to 10 items at one time. However, we can look into increasing in if there is a good payment history.

You have two (2) months to complete the total payment of your layby from the date of the initial payment. If the completion of payment within 2 months is not possible, please contact us within that 2 month period to arrange for an extension. To receive an extension on your layby, you must be making regular payments.

Please be aware that these conditions are in place to cover the costs of extended storage and of those who neglect their orders. It is only through the offering of these terms that we are able to offer laybys and extended order collections.  

Clearance items and video games are not able to be placed on layby.