Qualifying orders over $99 receive free delivery; this includes single items over $99, or an order of any number of items totalling $99 or more. We recommend bumping your order up to this amount wherever possible to save on shipping. If your order is below $99, it will attract a flat shipping rate of $7.95. If your order is oversized or overweight, you may be contacted regarding additional shipping costs. Please be aware that this is our cheapest option shipping and therefore will ship out via the cheapest option which is usually satchel post. To get guaranteed parcel post the cost is $14.20
Pre-Order items are exempt from free shipping offers. Postage fees are constantly changing and dimensions for pre-order products are usually not available so we are unable to offer free shipping on items not in stock.
Due to increasing demands for a wide range of stock, we may sometimes run out of an item while our website says it is in stock. We apologize for this, and are working on a way to keep a cleaner online inventory. If the item you ordered is out of stock, you will be contacted to let you know our approximation of when it will arrive, and offer you the option of cancelling your order.
Shipping times vary depending on your distance from Melbourne, Victoria. We ship via Fastway Courier Services to all available addresses; if Fastway Courier Services are unable to deliver to your address, we will send your order via Australia Post. Once your order has been shipped, you will be provided with the tracking number via e-mail – if your order has not arrived within two weeks of receiving the tracking number, please contact us.
Please note that as we are an Australian store, we only ship within the Australian states and territories.